FAQs

[vc_row][vc_column][vc_custom_heading text=”FAQs Shortcodes” use_theme_fonts=”yes” el_class=”shorter”][vc_column_text]You can show the faqs with Porto FAQs shortcodes.[/vc_column_text][vc_separator color=”custom” gap=”tall” gradient=”yes”][/vc_column][/vc_row][vc_row][vc_column]

Normal

Refunds for shipping charges depend on the circumstances of the return. If your order qualifies for a full refund, shipping charges may be included. Check our refund policy for specific details.
Once your refund is approved, it might take a few business days for the refund to be processed back to the original payment method. The exact timing can depend on your bank or payment provider.
Occasionally, tracking information might experience a slight delay in updating. If you're concerned, give it a day or two and check back. If the issue persists, feel free to contact our customer support for assistance.
Tracking information is usually provided via email or SMS once your order is shipped. It may take up to 24 hours for the tracking details to become active after shipping confirmation.
[vc_empty_space height=”1px”][vc_separator color=”custom” gap=”tall” gradient=”yes”][/vc_column][/vc_row][vc_row][vc_column]

Show Filter

Refunds for shipping charges depend on the circumstances of the return. If your order qualifies for a full refund, shipping charges may be included. Check our refund policy for specific details.
Once your refund is approved, it might take a few business days for the refund to be processed back to the original payment method. The exact timing can depend on your bank or payment provider.
Occasionally, tracking information might experience a slight delay in updating. If you're concerned, give it a day or two and check back. If the issue persists, feel free to contact our customer support for assistance.
Tracking information is usually provided via email or SMS once your order is shipped. It may take up to 24 hours for the tracking details to become active after shipping confirmation.
If your order has not been shipped yet, you may be able to update the shipping address by reaching out to our support team. Once an order is in transit, address changes might not be possible.
If you wish to add items to an existing order, you'll need to place a new order separately. If both orders are eligible for combined shipping, our team will make efforts to ship them together.
Refunds for canceled orders are typically processed back to the original payment method. Please allow a few business days for the refund to reflect in your account.
Orders can usually be canceled within 24 hours of being placed. However, if your order has already been processed for shipping, it might not be possible to cancel. Contact our support team for guidance.
[vc_empty_space height=”1px”][vc_separator color=”custom” gap=”tall” gradient=”yes”][/vc_column][/vc_row][vc_row][vc_column]

Show Pagination

Refunds for shipping charges depend on the circumstances of the return. If your order qualifies for a full refund, shipping charges may be included. Check our refund policy for specific details.
Once your refund is approved, it might take a few business days for the refund to be processed back to the original payment method. The exact timing can depend on your bank or payment provider.
Occasionally, tracking information might experience a slight delay in updating. If you're concerned, give it a day or two and check back. If the issue persists, feel free to contact our customer support for assistance.
Tracking information is usually provided via email or SMS once your order is shipped. It may take up to 24 hours for the tracking details to become active after shipping confirmation.
If your order has not been shipped yet, you may be able to update the shipping address by reaching out to our support team. Once an order is in transit, address changes might not be possible.
[vc_empty_space height=”1px”][vc_separator color=”custom” gap=”tall” gradient=”yes”][/vc_column][/vc_row][vc_row][vc_column]

Show Archive Link

Refunds for shipping charges depend on the circumstances of the return. If your order qualifies for a full refund, shipping charges may be included. Check our refund policy for specific details.
Once your refund is approved, it might take a few business days for the refund to be processed back to the original payment method. The exact timing can depend on your bank or payment provider.
Occasionally, tracking information might experience a slight delay in updating. If you're concerned, give it a day or two and check back. If the issue persists, feel free to contact our customer support for assistance.
Tracking information is usually provided via email or SMS once your order is shipped. It may take up to 24 hours for the tracking details to become active after shipping confirmation.
[/vc_column][/vc_row]